Customer Service Administrator (3‑month Temp)

About the role

This temporary position supports a busy customer‑facing team in Wimborne. You will handle enquiries, schedule work, and coordinate with subcontractors to keep daily operations running smoothly.

Key responsibilities

• Answer customer enquiries via phone and email.
• Book appointments and schedule service works.
• Allocate jobs to subcontractors and monitor progress.
• Provide customers with updates and support throughout the process.
• Maintain accurate records and keep internal systems up to date.
• Assist the wider team with general administrative duties.

Required profile

• Confident and resilient when dealing with customers.
• Able to handle push‑back professionally and remain firm when needed.
• Hard‑working, proactive and reliable.
• Highly organised with strong attention to detail.
• Capable of managing multiple tasks and priorities.
• Experience in a customer service or administration environment.
• Excellent verbal and written communication skills.

Required skills

What we offer

• Weekly pay (up to £15 per hour).
• Up to 28 days annual leave.
• Dedicated consultant support.
• Access to free eye‑care vouchers and discount schemes.
• Eligibility for Temp of the Month awards.
• Online discounts via Boost and mobile timesheet submission.
• Free access to well‑being platforms and LinkedIn Learning courses.