Customer Service Administrator – Chessington

About the role

Join a market‑leading supply and distribution company as a Customer Service Administrator. You will be the first point of contact for customers, handling enquiries by phone, email and face‑to‑face, and ensuring orders are processed accurately.

Key responsibilities

• Liaise with customers via telephone, email or in person.
• Take order details and enter them accurately into the in‑house database.
• Advise customers on stock availability and delivery dates.
• Build and maintain strong relationships with customers and internal colleagues.
• Deliver a consistently high level of customer service.

Required profile

• Previous experience in administration and customer service.
• Excellent communication skills, both written and verbal.
• Numeracy and literacy with strong attention to detail.
• Ability to work independently and as part of a team.
• Calm, professional demeanor and a proactive, ‘can‑do’ attitude.
• Flexible approach to changing circumstances and ability to multitask.

Required skills

What we offer

• Competitive salary £25,500 – £27,500 per year.
• Full‑time hours 08:00‑17:00, Monday‑Friday.
• 31 days holiday including bank holidays and a Christmas shutdown.
• Pension scheme with auto‑enrolment.
• On‑site parking and easy access to public transport.
• Career progression opportunities.