Customer Service Administrator – Immediate Start (3‑month Temp)

About the role

We are looking for a Customer Service Administrator to join a busy office in central Canterbury on an immediate, three‑month temporary basis. The role involves handling client enquiries, supporting customers and maintaining accurate records in a fast‑paced, KPI‑driven environment.

Key responsibilities

• Answer client enquiries via email and telephone in a professional manner.
• Schedule appointments, send calendar invites and organise meetings using Outlook and MS Teams.
• Prepare and collate reports, correspondence and other documentation to a high standard.
• Maintain detailed and accurate records, ensuring deadlines are met.
• Enter data accurately into Excel and other internal IT systems.
• Work towards daily KPIs and targets.

Required profile

• Previous experience in a customer‑focused administration role.
• Ability to work efficiently in a busy, KPI‑driven environment.
• Strong attention to detail and excellent organisational skills.

Required skills

• Proficiency with Microsoft Excel.
• Strong knowledge of Microsoft Outlook.
• Experience using Microsoft Teams for scheduling and communication.

What we offer

• £13.50 per hour, paid weekly.
• Up to 28 days of annual leave.
• Free hot drinks, pastries and workplace perks.
• Access to well‑being platforms, discount schemes and eyecare vouchers.
• Opportunity to be considered for permanent positions after the contract.