Customer Service Administrator – Temp to Permanent

About the role

We are looking for a proactive and organised Customer Service Administrator to join our busy Farnborough team. This temporary‑to‑permanent position offers an immediate start and the chance to develop a long‑term career with us.

Key responsibilities

• Provide general administrative support to the team.
• Manage incoming calls and emails, responding promptly and professionally.
• Maintain accurate records and update internal systems.
• Schedule meetings, appointments and coordinate diaries.
• Prepare documents, reports and correspondence.
• Handle data entry and ensure information is kept up to date.
• Support filing, scanning and document management.
• Assist other departments as required.

Required profile

• Previous administrative experience preferred.
• Strong organisational skills with excellent attention to detail.
• Confident use of Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Ability to multitask and prioritise workload effectively.
• Positive, can‑do attitude and willingness to learn.
• Capable of working independently and as part of a team.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

What we offer

• Immediate start.
• Opportunity to secure a permanent position.
• Supportive and friendly working environment.
• Valuable experience within a professional setting.