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This job expired on 26/09/2026. It no longer accepts applications.
Customer Service Administrator – Temporary
Office Angels · Staines-upon-Thames
Job description
About the role
We are seeking a friendly and organised Customer Service Administrator to join our accommodation team on a temporary basis. You will be the first point of contact for guests, handling enquiries and ensuring a smooth booking experience.
Key responsibilities
- Respond to customer enquiries via phone, email and face‑to‑face with a professional and upbeat manner.
- Assist with reservation handling, booking modifications and cancellations.
- Resolve customer issues promptly, escalating when necessary.
- Maintain accurate records of interactions and transactions.
- Collaborate with colleagues to uphold high service standards.
Required profile
- Positive attitude and genuine passion for helping people.
- Excellent written and verbal communication skills.
- Strong organisational abilities and attention to detail.
- Ability to thrive in a fast‑paced environment.
Required skills
What we offer
- Dynamic team environment where ideas are valued.
- Opportunity to gain experience in the accommodation sector.
- Supportive workplace with equal‑opportunity policies.
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Office Angels
Staines-upon-Thames
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