Customer Service Administrator (Temporary)

About the role

We are seeking enthusiastic Customer Service Administrators to join a well‑established organisation in Redhill on a temporary basis. You will be the first point of contact for customers, handling enquiries by phone and email while supporting the wider team with administrative duties.

Key responsibilities

• Provide excellent customer service via phone, email and written correspondence.
• Handle enquiries, resolve issues efficiently and professionally.
• Liaise with internal departments and third‑party partners, providing timely updates.
• Process administrative tasks and maintain accurate customer records.
• Update internal systems with detailed notes and case information.
• Support the team with general administration duties and ensure work meets service standards and deadlines.

Required profile

• Previous experience in customer service or administration.
• Confident communicator on the phone and via email.
• Excellent written and verbal communication skills.
• Organised, proactive with strong attention to detail.
• Ability to manage a busy workload calmly and professionally.

Required skills

• Microsoft Office

What we offer

• Competitive hourly rate of £13.50‑£15.50.
• Monday‑Friday, 9 am‑5 pm schedule.
• Friendly and supportive working environment.
• Valuable experience with a reputable organisation.
• Multiple vacancies available.