This job is no longer available
This job expired on 26/09/2026. It no longer accepts applications.
Customer Service and Administration Assistant
THAMES 360 · Pangbourne
Job description
About the role
As a key member of the Office Admin Team at THAMES 360, you will support day‑to‑day operations by handling order processing, returns management and customer enquiries. The role combines administrative duties with direct customer service to ensure smooth workflow across the business.
Key responsibilities
- Provide administrative support across all areas of operations.
- Process and manage sales orders accurately and efficiently.
- Handle customer queries and ensure timely order tracking.
- Coordinate and manage product returns and related documentation.
Required profile
- Strong attention to detail and organisational abilities.
- Excellent communication and customer service orientation.
- Self‑motivated and able to work independently.
Required skills
- Microsoft Word
- Microsoft Excel
- NetSuite (or other ERP systems)
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THAMES 360
Pangbourne
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