Customer Service Assistant

About the role

As a Customer Service Assistant you will ensure a smooth and friendly experience for every shopper, from easy parking and trolley access to helpful assistance on the shop floor, accurate stock placement and timely deliveries.

Key responsibilities

• Greet customers and provide assistance throughout their visit.
• Maintain tidy parking areas and ensure trolleys are readily available.
• Keep stock organized and ensure shelves are correctly stocked.
• Process payments with a positive attitude.
• Support timely deliveries and stock replenishment.

Required profile

• Experience in a similar customer‑facing role.
• Commitment to delivering high‑level customer service.
• Willingness to submit an up‑to‑date CV with the application.

Required skills

What we offer

• Hourly pay ranging from £8.82 to £12.71 depending on age.
• Up to £300 per month gain‑share bonus.
• Up to 10% employer pension contribution.
• Up to 35 days annual leave including bank holidays.
• 20% colleague discount and various wellbeing schemes.