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This job expired on 11/08/2026. It no longer accepts applications.
Customer Success Manager – AI Trainer
DataAnnotation
Job description
About the role
We are seeking an experienced Customer Success Manager to join our AI training team. You will work remotely from the United Kingdom, helping to improve AI chatbots by measuring progress, evaluating logic, and solving performance issues.
Key responsibilities
- Assign writing and editing tasks to AI chatbots and review their outputs.
- Evaluate AI model quality for correctness, relevance, and overall performance.
- Track and report on model improvement metrics.
- Identify and resolve issues that affect chatbot accuracy and user experience.
Required profile
- Fluent in English at native or bilingual level.
- Detail‑oriented with strong analytical and critical‑thinking abilities.
- Proven ability to assess content using reasoning and evaluation techniques.
- Current, in‑progress, or completed Bachelor’s degree (preferred but not mandatory).
Required skills
What we offer
- Flexible, remote work schedule on your own computer.
- Hourly pay starting at £25‑£30+, with bonus rates on select projects.
- Payments processed via PayPal, with currency conversion handled automatically.
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