Daytime Concierge – Residential Property

About the role

The Daytime Concierge will be the first point of contact for residents, visitors and contractors at a residential block in South East London. Working a 07:00‑19:00 shift on a 4‑on‑4‑off roster, you will help ensure the building runs smoothly, safely and in line with lease regulations.

Key responsibilities

• Monitor building security, identify unfamiliar individuals and report any safety concerns.
• Answer telephone calls promptly, log deliveries and handle general enquiries.
• Enforce lease regulations such as proper use of communal areas, noise control and waste management.
• Maintain a daily logbook, record contractor attendance and keep emergency contact lists up‑to‑date.
• Conduct regular safety checks, including fire‑safety inspections, emergency lighting tests and drainage inspections.
• Perform routine security patrols, ensure fire doors remain closed and report any faulty door hardware.
• Inspect and replace defective lighting, keep stock of cleaning supplies and household items, and coordinate orders with the Managing Agent.
• Manage resident parcels, clear litter from common areas and keep the front desk tidy and free of combustible materials.
• Liaise with the out‑of‑hours team for contractor instructions and assist residents with reported issues.

Required profile

• Smart, courteous and presentable appearance.
• Observant, proactive and willing to assist residents, lessees and visitors at all times.
• Good organisational skills and ability to maintain accurate records.
• Attention to health, fire‑safety and security procedures.

Required skills

What we offer

• Competitive salary of £28,000‑£36,000 per annum, dependent on experience.
• Permanent full‑time position with a clear shift pattern (07:00‑19:00, 4 on 4 off).
• Opportunity to work in a well‑established block‑management company.