Depot Administrator – 25 hrs/week

About the role

London Hire Community Services is expanding into the West Midlands and is looking for a Depot Administrator to support the delivery of quality passenger transport services. Working 25 hours a week from our Wembley depot, you will ensure compliance, coordinate with authorities and assist the operations team.

Key responsibilities

• Serve as first point of contact for telephone, email and in‑person enquiries related to the depot and transport operation.
• Liaise regularly with local authorities, providing attendance updates of service users.
• Monitor and record Mechanical Replacement Vehicle (MRV) usage and report weekly to the vehicle insurer.
• Assist with vehicle compliance paperwork, including inspections, servicing, MOT and defect documentation.
• Update the Cordic dispatch system with changes to transport routes and support its users.
• Support the management team with timesheet completion and payroll amendments for drivers and passenger assistants.
• Assist contract management team by communicating route amendments to operational staff.
• Contribute to depot‑related projects and perform other reasonable duties as requested.

Required profile

• Strong organisational abilities and proficient IT skills.
• Excellent telephone manner and written English.
• Commitment to equality policies and health & safety legislation.
• Adherence to company procedures and codes of conduct.

Required skills

• Proficiency with office software (e.g., Microsoft Office).
• Experience using dispatch or scheduling systems (Cordic preferred).
• Basic understanding of vehicle compliance processes.

What we offer

• Salary £19,240 per annum.
• Flexible 5‑hour daily shifts between 06:00 and 18:00, Monday‑Friday.
• Enhanced annual leave entitlement.