Driver & Receptionist – Out of Hours (Broomfield)

About the role

We are looking for a motivated Driver & Receptionist to join our out‑of‑hours team in Broomfield. The role combines front‑desk patient interaction with safe transport of clinicians to home visits, offering a varied and rewarding day.

Key responsibilities

• Welcome patients with compassion, manage appointments, make comfort calls and handle sensitive enquiries.
• Maintain two‑way communication with call centres to ensure smooth operations.
• Perform accurate record‑keeping and update patient information in IT systems.
• Carry out vehicle and equipment checks before each shift.
• Safely drive clinicians to and from patient homes, adhering to all road safety and equipment usage protocols.
• Accompany clinicians during home visits when required.

Required profile

• Full, clean, manual UK driving licence.
• Ability to work flexible out‑of‑hours, weekend and night shifts.
• Strong empathy and excellent communication skills.
• Commitment to confidentiality and patient safety.

Required skills

• Proficient use of IT systems for patient administration.
• Effective two‑way communication with call‑centre teams.
• Vehicle safety checks and basic equipment handling.

What we offer

• Competitive hourly rate of £12.71.
• Clear pathways for career progression within a leading not‑for‑profit social enterprise.
• Opportunity to make a tangible impact on the health of the Mid & South Essex community.