Duty Manager (Part Time)

About the role

Heron Foods is looking for a part‑time Duty Manager to lead a store on Barton High Street. You will be the key point of contact when the Store Manager is absent, ensuring smooth daily operations and a high level of customer service.

Key responsibilities

• Lead, motivate and develop the store team to achieve sales and service targets.
• Maintain store presentation, cleanliness and stock levels.
• Handle customer queries and resolve issues promptly.
• Open and close the store as a keyholder, managing cash and security procedures.
• Drive profitability by monitoring performance and implementing efficiency improvements.

Required profile

• Proven experience in a retail supervisory or managerial role (e.g., Retail Supervisor, Assistant Manager, Shift Manager).
• Strong leadership and organisational abilities.
• Passion for delivering excellent customer service.
• Energetic, proactive attitude in a fast‑paced environment.

Required skills

What we offer

• £13 per hour, 27 hours per week.
• 10% discount at Heron Foods and B&M stores.
• Access to career development programmes such as ‘Future Flyers’.
• 24/7 GP access for you and your family, plus confidential wellbeing support.
• Long‑service rewards, exclusive discounts and other employee perks.