E-commerce & Social Media Administrator

About the role

We are looking for an organised, creative and customer‑focused individual to join our growing team as an E‑commerce & Social Media Administrator. Reporting directly to the management team, you will support online sales, manage customer interactions and help build our digital presence.

Key responsibilities

• Maintain customer records in the company CRM and process online orders from enquiry to delivery.
• Communicate with customers about orders, deliveries and general enquiries, ensuring accurate information.
• Develop and manage social media channels (Facebook, Instagram, LinkedIn, etc.) and create engaging content.
• Plan and execute social media campaigns to raise brand awareness and generate enquiries.
• Monitor performance metrics and suggest improvements.
• Assist with website updates, promotions and broader digital marketing activities.
• Provide general administrative support, answer telephone enquiries and welcome showroom visitors.
• Support management on business development initiatives and special projects.

Required profile

• Enthusiastic, organised and eager to learn.
• Comfortable working independently and managing multiple priorities.
• Strong attention to detail and excellent communication skills.

Required skills

What we offer

• Opportunity to take ownership of projects and contribute directly to business growth.
• Varied daily tasks across e‑commerce, customer service and digital marketing.