E Store Team Leader

About the role

Superdrug is looking for an enthusiastic E Store Team Leader to supervise the online order fulfilment team, keep the store well stocked and deliver excellent in‑store service. You will lead a small team, ensure health and safety standards are met and help achieve key performance indicators.

Key responsibilities

• Maintain stock levels and replenish the E Store area.
• Process, pick and pack online orders for customer delivery.
• Lead the team to meet KPIs, health and safety and service standards.
• Assist customers on the shop floor, restock shelves and provide product advice.

Required profile

• Supervisory or team‑leader experience in a fast‑paced high‑street retailer (preferred).
• Understanding of retail KPIs such as sales, profit and service.
• Ability to develop and improve team members’ skills.
• Willingness to carry out piercing services (training provided, not essential).

What we offer

• Up to 28 days holiday.
• Up to 30% discount for you and a friend or family member.
• Excellent training and sales incentives.
• Instant access to Stream – real‑time earnings tracking and pay‑as‑you‑earn.
• Enhanced company sick pay and pregnancy loss support.