EMEA Regional Records Lead – Hardcopy Records Management

About the role

Join a leading Business Process Outsourcing organisation as the EMEA Regional Records Lead. You will be responsible for overseeing hard‑copy records across all EMEA offices, ensuring compliance with legal and policy requirements while driving cost‑effective information governance.

Key responsibilities

• Act as the primary hard‑copy records contact for EMEA locations, managing legal holds and transfer requests.
• Utilise the iCompli system to maintain accurate records, provide training to local users, and support system adoption.
• Collaborate with office managers, partners, and external vendors to deliver seamless hard‑copy services.
• Identify and prioritise offices for iCompli onboarding, conduct assessments and deliver user training.
• Monitor key records and IG metrics, reporting progress to the Americas Records Manager.
• Coordinate compliant disposal of expired records in line with retention schedules.

Required profile

• Minimum 6 years of experience in risk management, information governance, or records management.
• Background in law firms or professional services is strongly preferred.
• Demonstrated ability to work under pressure with excellent time‑management skills.
• Strong client‑service orientation and effective communication abilities.

Required skills

• Proficiency with iCompli or comparable Records Management Systems (RMS).

What we offer

• Competitive salary ranging from £65,000 to £80,000 per annum.
• Fixed‑term contract for 6 months, full‑time schedule.
• Opportunity to lead innovative projects within a global, growth‑focused environment.
• Supportive team culture with clear pathways for professional development.