Employee Benefits Administrator

About the role

This is an exciting opportunity to join a rapidly growing wealth management business as an Employee Benefits Administrator. You will support consultants and corporate clients, delivering a first‑class service across a range of group risk and healthcare arrangements.

Key responsibilities

• Act as the primary point of contact for client enquiries, responding promptly and professionally.
• Support the annual renewal process by collecting and validating membership data, liaising with insurers and preparing recommendation reports.
• Administer group risk claims and underwriting procedures.
• Manage joiners, leavers and mid‑term scheme amendments.
• Produce annual accounts and maintain accurate client records.
• Assist with invoicing and monitor outstanding payments.
• Build strong relationships with clients, consultants and insurers while meeting multiple deadlines.

Required profile

• Previous experience in an administration or client‑support role.
• Excellent organisational skills with a strong eye for detail.
• Ability to prioritise workloads and meet deadlines.
• Effective communication and stakeholder‑management abilities.
• Proactive, positive and team‑focused attitude.
• Experience in financial services, insurance or employee benefits is advantageous but not mandatory.

Required skills

• Microsoft Office proficiency, particularly Excel.

What we offer

• Competitive salary up to £34,000 per year plus discretionary bonus.
• Flexible hybrid working (2–3 days in the Stevenage office).
• Generous pension contributions, private medical insurance, life assurance and income protection.
• Study support, 25 days annual leave plus bank holidays and additional Christmas office closure.
• Flexible benefits package and clear career progression opportunities.