Employee Benefits Administrator

About the role

The role offers the chance to become the first dedicated Employee Benefits Administrator within a growing corporate benefits function. You will inherit an existing scheme book, implement new arrangements, manage renewals and shape the service to meet client expectations.

Key responsibilities

• Act as the primary administrative contact for a portfolio of corporate clients covering group life assurance, income protection, critical illness, private medical insurance, cash plans and group pensions.
• Take new benefit schemes from instruction through to implementation, gathering employee and scheme data and liaising with clients’ HR and finance teams.
• Maintain and renew existing arrangements, ensuring timely communication with providers and clients.
• Develop and document processes, set service standards and improve provider relationships.
• Contribute to the growth of the benefits function and potentially lead an administration team in the future.

Required profile

• Strong understanding of employee benefits and experience dealing with both clients and providers.
• Proactive attitude with the ability to work independently and influence processes.
• Excellent communication skills and a customer‑focused mindset.
• Desire to build and improve a developing benefits service.

Required skills

What we offer

• £35,000 basic salary plus a bonus of up to £5,000.
• 25 days holiday plus bank holidays, with the option to buy or sell up to five additional days.
• Two home‑working days per week and flexible core hours between 10 am and 2 pm.
• Employee recognition awards and a structured succession‑planning programme.
• Supportive management, Employee Assistance Programme and unlimited counselling sessions.
• Access to virtual doctors for you and your family.