Energy & Financial Wellbeing Adviser

About the role

We are looking for an Energy & Financial Wellbeing Adviser to join Money Matters, a Glasgow‑based charity supporting individuals and families with financial hardship. In this full‑time, four‑day week position you will deliver holistic advice covering energy, benefits, debt and overall financial resilience.

Key responsibilities

• Provide tailored energy advice and help clients access utility support.
• Assess eligibility and assist with welfare benefits, including Universal Credit.
• Support income maximisation and debt management strategies.
• Maintain case files, record outcomes and monitor progress.
• Collaborate with partner organisations, utility providers and referral agencies across Glasgow and surrounding areas.

Required profile

• Experience in welfare rights, money advice, debt advice or a similar advisory role.
• Strong knowledge of benefits legislation, particularly Universal Credit.
• Excellent communication and case‑management abilities.
• Person‑centred approach with ability to handle a varied caseload.
• Full UK driving licence and access to transport.

Required skills

• Full UK driving licence

What we offer

• Salary up to £30,900 per year.
• Four‑day working week and up to eight weeks annual leave, increasing with service.
• Contributory pension scheme and Employee Assistance Programme.
• Ongoing professional development and a supportive, values‑driven culture.