e‑Rostering Specialist – NHS Trust

About the role

The e‑Rostering Specialist will provide first‑ and second‑line support for the Optima e‑rostering system across Barts Health NHS Trust. You will work closely with clinicians, managers and staff to ensure rosters are safe, efficient and aligned with service demands.

Key responsibilities

• Deliver day‑to‑day support for the Optima e‑rostering system, including troubleshooting and user assistance.
• Provide training sessions to groups and individuals, monitor delivery quality and improve knowledge‑transfer workshops.
• Configure and maintain the rostering database, set up records and perform routine maintenance tasks.
• Produce management information and reports using Microsoft Excel.
• Travel across Trust sites as required to support all sections of the e‑Rostering team.

Required profile

• Proven experience supporting an e‑rostering software system, preferably Optima.
• Strong written and verbal communication skills and the ability to handle difficult situations positively.
• Ability to work independently in a fast‑paced, stressful environment while being a collaborative team player.

Required skills

• Optima e‑rostering system
• Microsoft Excel
• Database configuration and maintenance

What we offer

• Opportunity to work within one of the largest NHS trusts in the UK.
• Professional development through training delivery and system implementation.
• Supportive environment that values inclusion and staff wellbeing.