Estate Agent Account Manager

About the role

As an Account Manager for a leading conveyancing business, you will be responsible for acquiring new clients and nurturing long‑lasting relationships with estate agents. You will use your telephone and sales expertise to understand clients' legal needs around property transactions and present tailored solutions.

Key responsibilities

• Proactively contact potential clients by phone to introduce services, understand needs and provide tailored quotations.
• Build and maintain strong relationships with estate agents and introducers.
• Identify and pursue new business opportunities through market research, networking and lead generation.
• Collaborate with Legal and Client Services teams to ensure smooth hand‑over from initial contact to formal instruction.
• Provide ongoing support to clients and agents via follow‑up calls, answering queries and documenting interactions.

Required profile

• Excellent telephone communication skills with the ability to hold meaningful conversations.
• Proven sales experience, including negotiating terms and closing deals.
• Strong relationship‑building and people skills.
• Strategic approach and track record of meeting sales targets and KPIs.
• Willingness to travel across London and the South East for face‑to‑face meetings.