Estate Coordinator

About the role

The Estate Coordinator will support a small team of Property Managers in the day‑to‑day administration of a large portfolio of blocks and estates. Working in a hybrid model, you will help ensure smooth operations, timely communication and compliance with health, safety and regulatory requirements.

Key responsibilities

• Log and administer building insurance claims, keeping all parties updated.
• Answer incoming calls and handle or redirect queries.
• Complete actions arising from site inspection reports.
• Obtain and present contractor quotations to Property Managers and clients.
• Assist with actions from Health & Safety, Fire Risk and Asbestos assessments.
• Support contract re‑tendering and issue work orders to contractors.
• Complete LPE1 forms and obtain Land Registry documents.
• Assist with site set‑up following new instructions.
• Produce system‑generated reports and issue standard letters.
• Book meeting venues and attend site inspections or client meetings as required.
• Take on ad‑hoc projects set by Property Managers or senior management.

Required profile

• Good working knowledge of Microsoft Office, especially Outlook and Excel.
• Excellent interpersonal and communication skills.
• Ability to work independently, prioritize workload and meet deadlines.
• Experience in a professional office environment.
• Education to A‑Level standard.

Required skills

• Microsoft Office
• Outlook
• Excel

What we offer

• Hybrid working (2 days remote per week) with flexible start/finish times.
• Private healthcare, critical illness cover, life insurance and income protection.
• Medical cash plan covering dental, optical and everyday medical expenses.
• 23 days holiday plus extra days over Christmas, increasing with service.
• Paid AIRPM qualification with pay awards on passing.
• Workplace pension.
• Staff Council with a genuine say in workplace decisions.