Events and Experience Manager

About the role

Join a vibrant, culture‑driven student housing provider as the Events & Experience Manager. You will shape the resident journey from arrival to departure, creating memorable moments and fostering a thriving community within the building.

Key responsibilities

• Plan and deliver standout events that champion wellbeing, culture, creativity and connection.
• Create a warm, welcoming resident experience from check‑in to check‑out.
• Lead front‑of‑house presence to keep the building polished and lively.
• Drive engagement across social media and newsletters.
• Support building operations with visual checks, safety awareness and reporting.
• Coach and support the front‑of‑house team to deliver exceptional service.
• Assist with tours, enquiries and re‑booking campaigns.
• Collaborate with local partners to bring fresh opportunities into the building.
• Track engagement KPIs and contribute to overall building performance.

Required profile

• A natural people‑person with a passion for events, community and memorable experiences.
• Confident, energetic and able to build rapport quickly.
• Strong organisational skills and attention to detail.
• Creative thinker with a flair for bringing ideas to life.
• Calm, supportive and solutions‑focused in busy or challenging moments.
• Experience supporting or leading a small team.
• Understanding of basic health & safety responsibilities.

Required skills

• Experience using CRM or booking systems.

What we offer

• Up to £38,000 salary plus a 10% annual bonus.
• A culture‑driven employer that genuinely values people.
• Real autonomy to shape the resident experience.
• Supportive leadership and a collaborative team.
• Opportunities for growth within the organisation.