Exam Access Arrangements Administrator

About the role

We are seeking an organised, compassionate Exam Access Arrangements Administrator to join the SEND team at Bournemouth & Poole College. In this permanent role you will ensure that students with additional learning needs receive the appropriate adjustments and support during examinations and assessments.

Key responsibilities

• Coordinate, manage and track school evidence requests and maintain accurate student records.
• Review, organise and safeguard sensitive documentation, ensuring confidentiality.
• Support specialist assessors and curriculum teams in scheduling assessments and appointments.
• Track students throughout the assessment process across college systems.
• Respond to enquiries from students, staff and external stakeholders via email, phone, Teams and in‑person.
• Prepare statutory documentation, including JCQ paperwork, and generate reports for the SEND team.
• Maintain student files and provide administrative support to the wider SEND department.

Required profile

• Highly organised with strong attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Excellent communication and customer‑service skills.
• Comfortable handling sensitive and confidential information.
• Self‑motivated yet able to work collaboratively within a team.

Required skills

• Proficiency in Microsoft Excel (and the wider Microsoft Office suite).

What we offer

• Permanent contract, 37 hours per week.
• Salary of £24,520 per annum.
• Opportunity to make a real difference to students’ educational journeys.