Executive Assistant to CFO

About the role

The Executive Assistant to the CFO supports the Finance and Transformation directorate at British Airways, ensuring smooth operations for the CFO and the wider leadership team. Working in a fast‑paced environment, the role offers high visibility and a variety of tasks that keep the finance function aligned and efficient.

Key responsibilities

• Handle customer issues on behalf of senior management with timely follow‑up.
• Collaborate with Internal Communications to deliver consistent directorate updates.
• Track compliance activities and key achievements across the finance directorate.
• Prepare and submit detailed reports as required.
• Manage busy schedules, coordinating meetings and events for the CFO and leadership team.
• Maintain the director’s office, providing structure and clarity amid competing priorities.
• Support and occasionally lead projects to drive forward finance initiatives.
• Build and maintain strong relationships with external contacts.
• Facilitate collaboration across the leadership team to promote joined‑up thinking.
• Plan and deliver virtual and in‑person events, from team sessions to larger forums.
• Take accurate minutes and capture notes during meetings.
• Identify opportunities to simplify processes and introduce automation.
• Work closely with key business partners to ensure coordinated delivery.

Required profile

• Highly organised with a natural instinct for planning and prioritising in a fast‑moving environment.
• Comfortable working across teams and understanding how processes and systems interlink.
• Calm under pressure, adaptable when plans change.
• Discreet and trustworthy, handling sensitive information and senior stakeholder support.
• Clear communicator able to adjust style to different audiences.

Required skills