Facilities Administrator

About the role

Our client, a leading international law firm in the City, is looking for a Facilities Administrator to support daily facilities operations across the London office. This is a full‑time, office‑based position that will work closely with the Facilities Manager and the Helpdesk team.

Key responsibilities

• Receive, log and allocate all Facilities Helpdesk enquiries (email, Teams, phone) to the appropriate teams.
• Maintain the Helpdesk inbox, job log and filing system, and draft related communications.
• Act as the primary contact for faults, spills, leaks and coordinate contractors to resolve issues.
• Manage permits to work, ensuring compliance with health & safety procedures.
• Oversee office supplies, locker, parking and desk allocation spreadsheets.
• Conduct daily checks of reception, kitchens and meeting rooms and complete floor walks.
• Support new‑joiner and leaver processes, including ordering stationery and managing purchase orders.
• Update the Facilities intranet pages, helpdesk guide and contact lists.
• Serve as floor Fire Warden and First Aider, collaborating with the H&S team.

Required profile

• Experience working in a professional services environment, preferably within legal or similar sectors.
• Strong organisational skills with the ability to manage multiple tasks and priorities.
• Good knowledge of health & safety and building management procedures.

Required skills

• Microsoft Word
• Microsoft Excel
• PowerPoint
• Digital ID systems
• Access control systems
• Building Management System (BMS)
• M&E portal

What we offer

• Competitive salary £30,000‑£35,000 per year.
• Central London location with easy transport links.
• Opportunity to work within a prestigious international law firm.