Facilities Assistant

About the role

We are seeking a proactive Facilities Assistant to support the Property Management team of a leading residential property management company in Hertfordshire. The role involves coordinating maintenance activities, handling compliance documentation and acting as the first point of contact for contractors and residents.

Key responsibilities

• Coordinate maintenance works across a portfolio of residential properties.
• Liaise with contractors, surveyors and specialist trades to schedule and monitor work.
• Support Property Managers with health and safety and compliance administration.
• Maintain up‑to‑date compliance records, databases and property management systems.
• Prioritise a busy workload while ensuring high attention to detail.
• Provide general administrative assistance to the wider Property Management team.

Required profile

• Previous experience in an administrative, facilities, maintenance coordination or property support role.
• Excellent written and verbal communication skills.
• Strong organisational ability and capacity to juggle multiple tasks.
• Positive, team‑focused attitude with a willingness to assist wherever needed.

Required skills

• Database management
• Property management software

What we offer

• Salary up to £35,000 per year.
• Office‑based role, Monday to Friday, 9:00 am‑5:30 pm.
• Free on‑site parking and a collaborative team culture.
• Full support towards recognised property management qualifications.
• Clear career progression within a growing property management business.