Facilities Assistant

About the role

We are looking for a proactive Facilities Assistant to support the smooth operation of office environments across London. You will work closely with the Facilities Manager, contractors and staff to ensure the building is safe, well‑maintained and ready for daily activities.

Key responsibilities

• Carry out daily building walk‑throughs, identify hazards and perform minor repairs such as door handles and light bulbs.
• Support planned preventative maintenance schedules and log major faults.
• Arrange furniture, set up AV/IT equipment and prepare rooms for meetings, training and events.
• Sort and distribute mail, manage courier collections and maintain accurate delivery logs.
• Monitor consumable stock, replenish supplies and keep storerooms organised.
• Escort contractors, verify permits and insurance, and ensure health‑and‑safety compliance.
• Act as Fire Warden, conduct fire alarm and emergency lighting tests, and manage first‑aid kit readiness.
• Log help‑desk tickets, update the CAFM system and assist with audit documentation.
• Provide a professional front‑of‑house service to visitors and staff.

Required profile

• Previous experience in facilities, maintenance or customer‑service environments is advantageous.
• Ability to work independently, follow health‑and‑safety procedures and communicate clearly.
• Willingness to undergo background checks where required.

Required skills

• First Aid at Work certification
• Fire Warden training
• IOSH Working Safely or equivalent health‑and‑safety qualification
• Familiarity with Computer‑Aided Facilities Management (CAFM) systems

What we offer

• Competitive hourly rate
• Opportunity to work across diverse public and private sector clients
• Supportive team environment with development opportunities