Faculty Administration Officer

About the role

The Faculty Administration Officer will support the Student Support department by ensuring all faculty and student administration tasks are completed accurately and on time. You will work 40 hours per week, with shifts that may include days, evenings, or weekends to match class schedules.

Key responsibilities

• Use GBS systems to process student information and maintain accurate records.
• Provide timely general faculty administration, including responding to student queries and contributing to monitoring meetings.
• Distribute timetables, academic calendars and manage assignment extensions on Moodle.
• Offer administrative advice, triage complex enquiries and collaborate with retention, welfare and academic services.

Required profile

• Experience in administrative services, preferably in a widening participation environment.
• Bachelor’s degree.
• Strong organisational, conflict‑management and communication skills.
• Ability to work under pressure, meet deadlines and be flexible with working hours.

Required skills

• Moodle
• GBS systems

What we offer

• £32,000 annual salary.
• 25 days annual leave plus 8 public holidays and additional leave up to 5 days.
• Workplace pension scheme and tuition reimbursement for career development.
• Flexible benefits such as Cycle to Work, Workplace Nursery and Techscheme.
• Perks@Work discounts, wellbeing centre, reward programme and discretionary performance bonus.