Field Excellence Lead

About the role

The Field Excellence Lead drives performance and execution excellence for assigned therapeutic areas or functions. Working from Novartis' Westworks hub in London, you will shape field execution models, align brand and access strategies, and ensure high‑quality, consistent delivery across markets.

Key responsibilities

• Serve as the primary interface between Field Excellence, Therapeutic Areas, Sales, and Value & Access leadership.
• Represent Field Excellence in planning and performance review forums to ensure strategic alignment.
• Design and implement field execution models that support brand and access strategies.
• Translate strategic priorities into clear field direction, defining focus areas and success metrics.
• Support field force sizing, structure, and resourcing decisions using data and benchmarks.
• Define and align field KPIs and effectiveness metrics for consistent performance tracking.
• Lead incentive model design and performance measurement frameworks for field teams.
• Oversee territory design, alignment, and operational implementation across field systems.
• Coordinate cross‑functional stakeholders to ensure disciplined execution.

Required profile

• University degree in business, life sciences, economics, or a related field.
• Significant experience in pharmaceutical or healthcare commercial roles.
• Experience in field force effectiveness, commercial excellence, or sales strategy.
• Strong understanding of go‑to‑market planning and field execution models.
• Ability to interpret performance data and turn insights into actionable recommendations.
• Experience working in regulated environments with strong compliance awareness.
• Proven stakeholder management skills in cross‑functional, matrix organisations.
• Strong analytical and structured problem‑solving abilities.

Required skills

What we offer

• Hybrid working arrangement (London office and remote).
• Competitive annual base salary range of £71,330 – £132,470.
• Opportunities to contribute to innovative medicine and commercial excellence.
• Access to Novartis’ global resources and development programmes.