Field Installation Manager – Kitchen Installations

About the role

We are seeking an experienced Field Installation Manager to lead kitchen installation projects across Birmingham and the wider West Midlands. You will own the end‑to‑end installation process, ensuring each project is delivered safely, on time, and to the highest quality standards while providing an excellent customer experience.

Key responsibilities

• Manage kitchen installations from handover through to completion.
• Maintain proactive communication with customers throughout the installation journey.
• Support and guide installers on‑site, ensuring quality, compliance and best‑practice standards.
• Recruit, onboard and develop installers to meet company expectations.
• Plan, schedule and monitor installation activities to meet deadlines and performance targets.
• Conduct site audits for workmanship quality and health‑and‑safety compliance.
• Assess new installers for technical ability, workmanship and suitability.
• Resolve installation issues and customer concerns promptly and professionally.
• Carry out technical site visits for escalated cases and provide detailed findings and recommendations.

Required profile

• Previous experience in installation management, preferably within the kitchen sector.
• Strong understanding of installation, carpentry and construction practices.
• Knowledge of industry regulations and health‑and‑safety requirements.
• Proven ability to manage projects from planning through to completion.
• Experience assessing, selecting and managing installers.
• Strong leadership skills with the ability to manage multiple installers and projects simultaneously.
• Excellent communication and customer‑service skills.
• Willingness to travel across the region.

Required skills

• Carpentry
• Installation management
• Health and safety compliance
• Construction practices

What we offer

• Competitive salary £45,000‑£50,000 per year
• Company car
• Performance‑based bonus
• Opportunity to join a fast‑growing business focused on quality and teamwork