Field Service Engineer - Southwest

About the role

Crown Lift Trucks Ltd, part of Crown, is recruiting a Field Service Engineer for its Southwest area. The role covers service and repairs of equipment at customer sites, working to a planned schedule of service and maintenance jobs while keeping accurate records in line with Health and Safety and Quality procedures.

Key responsibilities

• Carry out service and repairs to equipment on customer sites safely, professionally and cost-effectively.
• Work to a planned schedule of service and maintenance jobs at clients' premises.
• Monitor and count van stock so there is enough for daily fleet maintenance.
• Inspect repaired and maintained vehicles and monitor their safety.
• Complete job sheets, timesheets, purchase requisitions and parts paperwork within required timescales.
• Take responsibility for all equipment and tooling, including van, laptop and tablet, and keep it safe for the work being done.

Required profile

• Knowledge of mechanical engineering, electrical engineering or hydraulics, with willingness to undergo additional training.
• Full UK driving licence.
• GCSE English and Maths at grade C or above.
• Experience of health and safety requirements in a workshop setting.
• Ability to work independently and in a team, with clear oral and written communication and negotiation skills.

Required skills

• Proficiency in fault finding and repair.
• Ability to multi-task, prioritise workloads and meet tight deadlines.
• High accuracy, attention to detail and organisation.
• Resilience under pressure and a positive, can-do attitude.

What we offer

• Mon-Fri hours 08:00 to 16:30 with a 30-minute unpaid lunch break.
• Company van and fuel card, with private use subject to tax regulations.
• 25 days holiday plus bank holidays.
• Company pension plan.
• Door-to-door payment, support with tooling and a discount scheme.