Field Service Representative – RAF Fairford

About the role

Baxter Aerospace is seeking a Field Service Representative to support next‑generation beyond‑line‑of‑sight communication systems for military aircraft. Based at RAF Fairford, you will work directly with customers to install, maintain, and improve satellite‑linked communication networks.

Key responsibilities

• Set up, manage, and diagnose computer networks for payload data distribution on bomber aircraft.
• Troubleshoot satellite communication systems, red/black data networks, VPNs, and firewalls.
• Travel to domestic and international customer sites, including hangars, flight lines, and airbases.
• Guide and train customer maintenance personnel on repairs, upgrades, and inspections.
• Serve as the primary point of contact for technical support and customer inquiries.
• Relay field data and feedback to engineering and product development teams.

Required profile

• Experience working on bomber or other military aircraft.
• Background in computer networking, avionics repair, or related fields.
• Familiarity with DoD communication systems such as RF, networking, and software.
• Eligibility for a security clearance.
• Proactive, self‑directed, and comfortable in high‑pressure environments.
• Willingness to travel extensively and work irregular hours.

Required skills

• Aircraft network communication
• Red/black data networks
• Link16
• SCIF protocols
• Satellite communication systems
• VPN
• Firewalls
• RF
• Computer networking
• Troubleshooting

What we offer

• Competitive salary based on experience
• Medical, dental, and vision health insurance
• Relocation assistance
• Opportunities for growth and development