Finance Administrator – Sales Ledger

About the role

We are seeking a Finance Administrator to join our busy Finance team on a temporary 10‑week contract. You will support the Sales Ledger and Credit Control functions, processing invoices, payments and customer accounts while delivering excellent service to students, staff and external stakeholders.

Key responsibilities

• Raise and process sales invoices and credit notes accurately and within agreed timescales
• Assist with student fee enquiries, payment plans and payment options
• Process refunds and support student account queries
• Set up and maintain customer accounts
• Manage direct debit mandates, payment schedules and monthly collections
• Prepare and upload direct debit files in line with banking deadlines
• Investigate and resolve rejected payments and unmatched receipts
• Reconcile sales ledger and balance‑sheet accounts
• Support aged debtor reporting and assist with debt recovery processes
• Process bus pass and transport‑related payments and refunds
• Monitor shared inboxes and respond to sales ledger queries by phone and email
• Take payments over the phone and face‑to‑face
• Support the Credit Control team when required
• Assist with continuous improvement of finance processes and procedures
• Carry out general finance administration duties as required

Required profile

• Previous experience in a finance, accounts or sales ledger environment
• GCSE Maths and English (grade C/4 or above)
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to prioritise workload and meet deadlines
• Independent working with initiative
• Flexible approach, especially during busy periods

Required skills

• Microsoft Excel (intermediate)
• Microsoft Word (intermediate)

What we offer

• £14.54 – £15.54 per hour
• Full‑time hours – 37 hrs per week
• Fixed‑term assignment of approximately 10 weeks
• Opportunity to gain experience in a fast‑paced finance environment