Fitness Leisure Sales Manager

About the role

Our client, a leading leisure and sports operator, is seeking a Fitness Leisure Sales Manager to drive membership growth at their flagship multi‑use centre in Swanley. You will lead a busy team of Membership Advisors, set performance targets and ensure a high‑quality experience for every visitor.

Key responsibilities

• Lead, coach and motivate the Membership Advisory team to achieve sales and conversion targets.
• Define and monitor KPIs, conducting regular performance reviews.
• Develop strategies to convert casual users into paying members.
• Maintain excellent customer service standards across the facility.
• Ensure all administrative systems and membership records are accurate and compliant.
• Provide product knowledge training so the team can advise members on all facility offerings.

Required profile

• Proven experience in membership management, sales management or a similar consultancy role.
• Strong communication skills with the ability to liaise with internal and external stakeholders.
• Demonstrated ability to motivate a sales‑focused team and achieve targets.
• Excellent customer‑service orientation.

Required skills

What we offer

• Competitive salary package.
• Opportunity to work in a dynamic, progressive leisure environment.
• Career development within a large, forward‑thinking operator.