Fleet Maintenance Controller

About the role

A leading fleet consultancy based in Flitwick, Bedfordshire is seeking a Fleet Maintenance Controller to join its expanding team. This office‑based position offers an experienced automotive professional the chance to move from workshop duties to managing fleet repairs, with a competitive salary of £40,000 and Monday‑Friday hours (8:30 am – 5:00 pm) and no weekend work.

Key responsibilities

• Assess repair requests submitted via the company’s in‑house system.
• Review repair requirements to confirm necessity and validity.
• Check labour times and repair recommendations for reasonableness.
• Authorise repairs and manage the maintenance process.
• Monitor vehicle downtime and ensure efficient repair progression.
• Liaise with garages and repairers to coordinate work.
• Arrange hire or replacement vehicles as needed.
• Provide regular updates to drivers on repair status.
• Maintain accurate records and keep internal systems up‑to‑date.
• Build and maintain strong relationships with repairers, drivers and clients.

Required profile

• Strong knowledge of vehicle repairs and workshop processes.
• Ability to assess the necessity and reasonableness of repairs.
• Understanding of labour times and repair procedures.
• Excellent communication and organisational skills.
• Competent with IT systems and internal software.
• Capability to manage multiple vehicles and repair jobs simultaneously.
• Professional, customer‑focused attitude.
• Previous fleet experience advantageous but not essential.
• Strong automotive technical background suitable for vehicle technicians, workshop controllers, diagnostic technicians, service advisors, or garage reception staff.

What we offer

• No weekend work.
• 23 days’ holiday, increasing annually up to 28 days.
• Pension scheme.
• Opportunity to develop within a well‑established fleet environment.
• Long‑term career growth prospects.
• Attractive salary package.