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This job expired on 27/09/2026. It no longer accepts applications.
French-speaking Customer Service Advisor (Hybrid)
Office Angels · Ashford
Job description
About the role
We are looking for a French‑speaking Customer Service Advisor to join our engineering client in Ashford. The role is hybrid, allowing you to work both from the office and remotely while providing exceptional support to French‑based customers via phone, email and chat.
Key responsibilities
- Liaise with customers and suppliers in France.
- Process orders for engineering parts and update order status.
- Respond to enquiries by telephone and email.
- Build and maintain strong relationships with customers.
- Provide delivery updates and handle occasional complaints.
Required profile
- Bilingual fluency in French and English.
- Previous experience in a customer service or office environment.
- Experience processing customer orders.
- Strong communication and interpersonal abilities.
Required skills
- Microsoft Excel
What we offer
- Salary between £26,000 and £28,000 per year.
- Hybrid working model with free on‑site parking.
- 25 days annual leave plus bank holidays.
- Opportunities for skill development and career progression.
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Office Angels
Ashford