French Speaking Logistics Coordinator

About the role

We are seeking a bilingual Logistics Coordinator to manage domestic and international shipments for our French‑speaking and English‑speaking customers. Based in London, you will work in a hybrid model, combining office collaboration with remote flexibility.

Key responsibilities

• Coordinate shipments from booking to final delivery across domestic and international routes.
• Liaise with freight carriers, warehouses and customers to ensure timely fulfilment.
• Monitor shipments, resolve delays, exceptions and delivery issues proactively.
• Prepare shipping documentation, customs paperwork and maintain compliance records.
• Maintain accurate inventory and shipment data in internal systems.
• Analyse logistics performance, costs and service levels to identify improvement opportunities.
• Support relationships with logistics providers and freight partners.
• Investigate and resolve customer logistics queries, claims and shipment issues.
• Collaborate closely with customer service, warehouse and commercial teams to align priorities.
• Communicate effectively in both French and English with all stakeholders.

Required profile

• Fluent in French and English, written and spoken.
• Previous experience in logistics, supply chain, shipping or export coordination.
• Strong organisational and planning abilities with capacity to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Experience with warehouse operations and stock processing.
• High accuracy and attention to detail.
• Good analytical skills for interpreting logistics data and producing reports.
• Knowledge of customs procedures and international shipping documentation is advantageous.
• Ability to thrive in a fast‑paced environment and meet deadlines.

Required skills

What we offer

• Competitive salary of circa £36,000 per annum.
• Profit‑share scheme and comprehensive benefits package, including healthcare.
• Hybrid working arrangement.
• Opportunities for continuous improvement and professional development within a global B2B organisation.