French Speaking Logistics Coordinator

About the role

This position is based in London and offers a hybrid working model. You will be the primary point of contact for French‑speaking customers, coordinating both domestic and international shipments while ensuring high service standards.

Key responsibilities

• Manage end‑to‑end logistics operations from booking to final delivery.
• Liaise with freight carriers, warehouses and customers to guarantee timely fulfilment.
• Monitor shipments, resolve delays, exceptions and delivery issues proactively.
• Prepare and maintain shipping documentation, customs paperwork and compliance records.
• Update inventory and shipment data across internal systems.
• Analyse logistics performance, costs and service levels to identify improvement opportunities.
• Support relationships with logistics providers and freight partners.
• Investigate and resolve customer queries, claims and shipment issues.
• Collaborate with customer service, warehouse and commercial teams to align priorities.

Required profile

• Fluent in French and English, both written and spoken.
• Previous experience in logistics, supply chain, shipping or export coordination.
• Strong organisational and planning abilities with capacity to handle multiple priorities.
• Excellent communication and interpersonal skills.
• Experience with warehouse operations and stock processing.
• High accuracy and attention to detail.
• Good analytical skills for interpreting logistics data and producing reports.
• Knowledge of customs procedures and international shipping documentation is advantageous.

Required skills

What we offer

• Salary of £36,000 per annum.
• Profit‑share scheme.
• Comprehensive benefits package including healthcare.