Front Desk Receptionist

About the role

We are looking for a Front Desk Receptionist to be the first point of contact at our Darwen warehouse. You will provide a professional reception service while supporting the warehouse team with document organisation and administrative tasks.

Key responsibilities

• Manage the warehouse reception and greet visitors, drivers and contractors professionally.
• Answer and direct incoming telephone calls and emails.
• Maintain visitor sign‑in procedures and notify relevant staff of arrivals.
• File, organise and maintain both physical and electronic documents.
• Scan, upload and archive warehouse paperwork accurately.
• Ensure delivery notes, proof of deliveries (PODs) and other operational documents are filed correctly.
• Maintain accurate records and ensure documentation is easily retrievable.
• Assist with general administrative tasks and data entry as required.
• Keep the reception and front desk area clean, organised and presentable.

Required profile

• Previous experience in a reception or administrative role.
• Strong organisational skills and excellent attention to detail.
• Good knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Professional communication and customer service skills.
• Ability to manage confidential information and work independently.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook