Front of House Receptionist – London

About the role

We are seeking a professional, customer‑focused Front of House Receptionist to be the first point of contact at one of London’s iconic locations. You will create a warm welcome for guests, manage daily front‑of‑house operations and support the wider workplace team to ensure a seamless five‑star experience.

Key responsibilities

• Greet guests and occupiers, delivering outstanding customer service.
• Manage reception duties, visitor enquiries, telephone calls and the reception inbox.
• Coordinate meeting‑room bookings, set‑up, inspections and refreshments.
• Provide basic AV/IT troubleshooting and escalate issues when needed.
• Conduct workplace audits to keep meeting spaces presentation‑ready.
• Support board meetings, office administration and ad‑hoc tasks.
• Follow Health & Safety procedures and maintain site security awareness.

Required profile

• Previous experience in a Receptionist, Front of House, Hospitality or Customer Service role.
• Excellent communication and interpersonal skills.
• Professional appearance with strong attention to detail.
• Highly organised, able to manage multiple priorities.
• Proactive, flexible and solutions‑focused.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

What we offer

• Competitive salary of £36,954 per annum.
• Generous holiday allowance and pension contributions.
• Life insurance and a 24‑hour confidential helpline.
• Access to discounts and benefits platform.
• Training Academy with development opportunities.