Front‑Office Receptionist – St Albans

About the role

We are seeking a motivated Front‑Office Receptionist to join a top‑50 accountancy practice in St Albans. You will be the first point of contact for clients and visitors, ensuring a professional and welcoming environment while supporting a range of administrative tasks.

Key responsibilities

• Greet and assist visitors in a courteous manner.
• Answer and direct incoming telephone calls efficiently.
• Manage courier services, order catering, and handle incoming and outgoing mail.
• Enter archive data and support the transition to a paper‑less system.
• Maintain client records and safeguard confidential documents.
• Prepare meeting rooms and refreshments for client meetings.
• Provide general administrative support across multiple departments, including diary management and correspondence drafting.
• Assist HR and Learning & Development teams as required.

Required profile

• Minimum three years of experience in a receptionist, front‑of‑house, hospitality or retail role with customer‑facing duties.
• Strong written and verbal communication skills.
• Excellent multitasking ability, attention to detail and a proactive, self‑reliant attitude.
• Team‑oriented mindset with the capacity to work independently.

Required skills

• Proficient use of Microsoft Word, PowerPoint and Outlook (Microsoft Office Suite).
• Familiarity with CCH or a similar document‑management system (desirable).

What we offer

• Competitive salary of £25,000‑£30,000 per year.
• 25 days holiday plus pension scheme.
• Life assurance at 4× salary.
• Opportunities for professional development in a supportive environment.