Front‑of‑House Receptionist – Law Firm

About the role

Join a leading City law firm as the first point of contact for clients and visitors. As a Front‑of‑House Receptionist you will create a warm, professional welcome and ensure the reception area runs smoothly in a fast‑paced, people‑focused environment.

Key responsibilities

• Greet and welcome all visitors and clients with a polished, friendly demeanor.
• Manage a busy reception desk and switchboard, handling calls and directing enquiries.
• Coordinate meeting‑room bookings, changes and queries with accuracy.
• Pre‑register visitors for seamless entry and maintain strict security protocols.
• Liaise with internal teams (Catering, Facilities, IT, Cleaning, Ground‑Floor Reception) to support daily operations.
• Provide basic AV support and ensure client areas are kept immaculate.
• Handle enquiries, provide accurate information and keep guests informed.
• Support colleagues, coach new starters and contribute to a positive team culture.
• Complete daily handovers, compile monthly statistics and report maintenance issues.

Required profile

• Natural host with a genuine passion for people.
• Experience in customer‑facing roles; corporate reception experience is a plus.
• Immaculately presented with excellent verbal and written communication.
• Calm under pressure, detail‑driven and highly organised.
• Team player with a flexible, can‑do attitude.

Required skills

• AV support
• Room reservation systems

What we offer

• Competitive salary of £34,420 per annum.
• Excellent holiday allowance and pension contributions.
• Life insurance, enhanced annual leave and bonus schemes.
• Access to employee discounts, training academy and wellbeing helpline.