General Manager

About the role

The General Manager will lead ABM's support services across London and the South, ensuring high‑quality delivery to clients. Reporting to the Vice President of Operations, you will shape strategy, drive financial performance and build a high‑performing team.

Key responsibilities

• Implement and maintain quality management systems, conducting monthly QA checks.
• Meet budgetary targets, monitor profit and loss, and manage credit control and cost‑efficient operations.
• Oversee wage sheet accuracy, material requisitions, and adherence to budgeted contracts.
• Respond to customer queries, set work targets for managers, and represent the business in internal and client meetings.
• Recruit, appraise and develop regional, branch and site managers, ensuring compliance with HR policies, training and disciplinary procedures.
• Promote health and safety compliance across all employees.
• Drive business development by expanding revenue, retaining profitable trade and supporting sales activities.

Required profile

• Proven leadership and communication abilities.
• Strong interpersonal skills and initiative.
• Experience managing budgets, financial planning and cost control.
• Ability to handle both internal and external customer relationships.

Required skills

What we offer

• Competitive salary package.
• Opportunity to lead a diverse team in a dynamic facilities services environment.
• Professional development and career progression.