German & Hebrew Speaking Account Coordinator

About the role

This full‑time position is based in Watford with a hybrid working model. After a brief training period, you will act as the primary point of contact for German‑ and Hebrew‑speaking customers, helping to maintain and grow strong client relationships.

Key responsibilities

• Maintain long‑lasting relationships with customers to improve retention.
• Address customer concerns promptly and propose solutions to boost satisfaction.
• Liaise between internal departments and customers, ensuring clear communication.
• Promote the company’s product portfolio and identify opportunities for additional sales.
• Monitor customer spending patterns and provide tailored recommendations.
• Support client administration tasks as required.

Required profile

• Fluent in German and Hebrew, both written and spoken.
• Previous experience in customer service or account management.
• Proactive, confident and dynamic personality.
• Patient, adaptable and highly organised.
• Excellent communication skills and a strong team player.
• IT literate.

Required skills

What we offer

• Salary up to £30,000 per annum plus benefits.
• Hybrid working arrangement.
• Opportunity to work for an award‑winning, internationally‑operating consultancy.