Graduate Administrator

About the role

We are looking for enthusiastic graduates to join our client’s fast‑moving administration team in Chelmsford. This full‑time position offers a supportive environment where you will develop core administrative skills while supporting policyholders, insurers and internal colleagues.

Key responsibilities

• Process incoming claim notifications from policyholders and third parties, ensuring accurate capture of details.
• Maintain and update the filing system for easy document retrieval.
• Answer customer calls and provide high‑quality service.
• Gather, document and apply procedures for indemnity, liability information and fraud checks.
• Participate actively in team meetings and discussions.
• Handle photocopying, scanning and correspondence via phone, letter or email.
• Respond to inquiries from internal and external sources, adhering to SLAs and best practices.

Required profile

• A relevant degree.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to thrive in a fast‑paced environment.
• Positive, proactive attitude.

Required skills

• Proficiency with Microsoft Office.

What we offer

• Progression opportunities through training and development programmes.
• Collaborative and innovative company culture.
• Comprehensive onboarding training.
• Regular team lunches and bonding activities.
• 25 days holiday plus bank holidays.