Graduate Management Trainee – Middlesbrough

About the role

We are looking for a Graduate Management Trainee to join our Middlesbrough branch. The programme offers fast‑track development across customer service, sales, marketing, finance and operations, with the aim of preparing you for a future branch manager role.

Key responsibilities

• Deliver exceptional customer service, handling reservations and enquiries.
• Support sales and marketing activities, building relationships with local business partners.
• Assist with financial control tasks and contribute to profitability analysis.
• Participate in day‑to‑day operational duties across the branch.
• Engage in cross‑functional projects to develop a holistic business understanding.

Required profile

• Recent graduate with a degree in any discipline.
• Strong communication and interpersonal skills.
• Motivation to develop a career in retail management.
• Ability to work in a fast‑paced, customer‑focused environment.

Required skills

What we offer

• Performance‑based incentives and clear promotion pathways.
• Comprehensive training through classroom learning, on‑the‑job experience and mentorship.
• Supportive, inclusive culture that values diversity of thought.
• Opportunity to become a branch manager within two years.