Group Reservations Executive – Spanish Speaker

About the role

We are looking for a Group Reservations Executive who is fluent in Spanish and English to join a busy reservations team in London. You will manage group accommodation enquiries from the first contact through to confirmed bookings, ensuring a smooth and professional experience for our clients.

Key responsibilities

• Handle group reservation enquiries from initial inquiry to confirmation.
• Prepare accurate quotations and proposals for group bookings.
• Coordinate accommodation requirements, rooming lists, amendments and special requests.
• Liaise with hotels and suppliers to secure availability and negotiate rates.
• Confirm bookings and keep reservation details up‑to‑date.
• Build and maintain strong relationships with clients, suppliers and internal teams.
• Maintain accurate administration and reservation records.

Required profile

• Previous experience in group reservations, hotel reservations, hotel reception, inbound travel or the travel industry.
• Excellent communication and customer service skills.
• Fluent in Spanish and English.
• Strong organisational ability with attention to detail.
• Capable of managing multiple priorities in a fast‑paced environment.
• Proactive team player with a positive, professional attitude.

Required skills

• Reservation systems
• Microsoft Office