Group Risk & Health Insurance Administrator

About the role

Brown & Brown Health & Employee Benefits is seeking a Group Risk / Health Insurance Administrator to join its Sales Support team in Maidstone. You will provide essential administrative support for a range of employee benefit products, ensuring clients receive a high standard of service.

Key responsibilities

• Provide high‑level administrative assistance to consultants.
• Manage policy memberships, including adding/removing members and updating personal details.
• Liaise directly with insurers and maintain accurate records.
• Handle day‑to‑day office tasks such as post, filing, data entry and document issuance.
• Update and maintain the CRM system while ensuring GDPR compliance.
• Coordinate with internal stakeholders and insurers to keep records compliant with FCA regulations.

Required profile

• Working knowledge of healthcare products such as Private Medical Insurance, Health Cash Plans, Travel Insurance and Health Screening.
• Strong administrative experience, preferably within insurance or financial services.
• Proficiency with Microsoft Office applications.
• Can‑do attitude, excellent communication and meticulous attention to detail.
• Willingness to travel occasionally for training or meetings.

Required skills

• Microsoft Word
• Microsoft Excel

What we offer

• Negotiable basic salary plus pension, holiday, DIS and private medical benefits.
• Cashplan, access to an annual share‑save scheme, and private medical cover.
• Support for professional development, including funding for qualifications after probation.