Head of Account Management

About the role

We are partnering with a well‑established UK business to hire a Head of Account Management. Reporting directly to the Managing Director, you will lead the Account Management function, own revenue forecasting, and drive commercial performance across a portfolio of strategic customers.

Key responsibilities

• Own company revenue forecasting, performance reporting and risk communication.
• Lead, coach and develop a high‑performing Account Management team, fostering a culture of accountability.
• Drive customer retention, profitability and account growth through proactive engagement and commercial reviews.
• Lead strategic customer relationships, support pricing strategies, contract negotiations and commercial reviews.
• Collaborate with internal teams to ensure exceptional customer outcomes and continuous improvement.

Required profile

• Proven leadership experience in account management, client services, sales or commercial functions.
• Strong forecasting capability and commercial awareness.
• Track record of driving customer growth and retention.
• Experience developing high‑performing teams.
• Excellent communication and stakeholder management skills.
• Proactive, resilient and results‑focused attitude.

Required skills

What we offer

• Hybrid working (North West base).
• Salary up to £67,000 per year.
• £5,400 car allowance.
• Performance‑based bonus.